Frequently Asked Questions
1. Are all of the pre-designed marketing collateral items customizable to my club?
Yes! All materials on our website are completely customizable! We will add your logo, specific amenities, club information, photos, etc., at no additional charge! More extensive design alterations may require additional charges.
2. Can I order a different size postcard (or other collateral) than the size specified?
Yes! We can alter the sizes of most of the materials on our website. Pricing will be adjusted according to size changes, and more extensive design alterations may require additional charges. Contact us for more information or a price quote at (847) 658-5090.
3. What if I would like a custom design that will only be used for my club?
If you decide that you want a completely custom design, ask your sales rep for a quote. We have an outstanding creative team that has worked with the health and fitness industry for a combined total of about 40 years! Large and small clubs, they’ve worked with them all!
4. What is the standard turnaround time?
After placing your order, you should receive a soft proof via email within 24–48 hours (two business days). This does not apply if a complete concept design is needed. In that case, your account rep should be able to estimate a time for you. Normal turnaround time is 7–10 business days from proof approval to mailing date.
5. Will HealthClubCampaigns.Com / VCP Printing, Inc. print files that I have designed?
Yes! VCP Printing, Inc. will be happy to print any of your designs! You can upload your files to our ftp site: http://customerupload.vcpprint.com/ Contact us for account login information at (847) 658-5090.